Terms of Sale

Service Provider

These Terms of Sale govern the subscription to paid services offered by:

  • TerraLab, Société par actions simplifiée (SAS) with €1,000 share capital
  • SIREN 104 501 861 — Registered with the Paris Trade and Companies Register (file no. 2026B22910)
  • European identifier (EUID): FR7501.104501861
  • Intra-EU VAT number: FR43104501861
  • Registered office: 173 rue de Courcelles, 75017 Paris, France
  • Represented by Yvann Barbot, President
  • Contact: yvann.barbot@terra-lab.ai

Services Offered

The service provider offers paid subscription plans for QGIS plugins that provide AI-powered geospatial editing capabilities. Each subscription includes:

  • Access to the specified QGIS plugin features via a unique activation key
  • A monthly quota of AI processing operations (image generations or segmentations)
  • Technical support via email

Current offering: AI Edit at EUR 19/month with a quota of 3,000 credits per billing period. Unused credits do not carry over to the next period.

License and Authorized Use

Your subscription and its activation key are strictly personal:

  • Granted to a single named user.
  • Sharing the key, or using it within a team or an organization, is prohibited.
  • Any multi-user use requires a dedicated team plan.
  • TerraLab reserves the right to suspend any key in the event of shared use.

Pricing, VAT and Payment

Prices displayed on the website are quoted in euros (EUR) excluding tax (HT). The applicable French VAT (currently 20%) is applied at invoicing for subscribers established in France and for individuals residing in the European Union. For business subscribers established in another EU member state who provide a valid intra-EU VAT number, the reverse charge mechanism applies in accordance with Article 196 of Directive 2006/112/EC (the invoice will bear the «Reverse charge» mention). Subscribers established outside the EU are invoiced without VAT. Payment is processed securely by our payment processor (Stripe). Accepted payment methods include credit and debit cards (Visa, Mastercard, and other major networks) and electronic wallets supported by Stripe.

Subscription and Renewal

Subscriptions are billed monthly and renew automatically on the same date each month. You will be charged the subscription fee at the beginning of each billing period. You can cancel your subscription at any time through the Customer Portal accessible from your dashboard.

Cancellation

You may cancel your subscription at any time via the dashboard or the Customer Portal. Upon cancellation, your subscription remains active until the end of the current billing period. After the period ends, your activation key will be deactivated and you will no longer have access to paid plugin features. Your activation key is preserved and will be reactivated if you resubscribe.

Right of Withdrawal

In accordance with Article L221-28, 13° of the French Consumer Code, by subscribing you acknowledge that the digital service begins immediately upon payment, and you expressly waive your 14-day right of withdrawal. The service is accessible immediately after payment confirmation.

Refunds

Since the right of withdrawal is waived upon immediate access to the service, subscription fees are in principle non-refundable. The service provider may, however, grant a refund on a case-by-case basis, in particular in the event of a technical defect attributable to the service. Refund requests must be sent to yvann.barbot@terra-lab.ai. Any refunds granted are processed within 14 business days to the payment method used for the subscription.

Data Processing

When using our plugins, your geospatial raster images, prompts and any reference images you provide are sent to our secure AI processing infrastructure for analysis. Inputs, generated outputs and reference images are stored on infrastructure located in the European Union for the lifetime of your account, allowing us to offer generation history, support and continuous service improvement. For full details on data handling, please refer to our Privacy Policy.

Limitation of Liability

The service is provided "as is". The service provider does not guarantee specific results from AI processing. Our total liability for any claim is limited to the amount you paid in the 3 months preceding the claim. The service provider shall not be liable for any indirect, incidental, or consequential damages.

Modification of Terms

The service provider reserves the right to modify these terms. Any material changes will be communicated at least 30 days before taking effect via email. Continued use of the service after the effective date constitutes acceptance of the modified terms.

Contract Assignment

The subscriber acknowledges and agrees that TerraLab SAS may assign, transfer, or novate any or all of its rights and obligations under this subscription agreement to any legal entity succeeding to the business of the service provider, including in the context of a merger, demerger, partial business contribution, or sale of business. Such transfer shall not affect the subscriber's rights, the quality of service, or the terms of the subscription. The subscriber will be notified of any such transfer at least 30 days in advance by any appropriate means. Continued use of the service after the effective date of the transfer constitutes acceptance.

Applicable Law and Jurisdiction

These terms are governed by French law. For business subscribers, the courts of Paris shall have exclusive jurisdiction over any dispute regarding the formation, performance, or interpretation of these terms. For consumers residing in the European Union, the mandatory rules of Regulation Brussels I bis (EU No. 1215/2012) apply, allowing them to bring proceedings before the courts of their place of residence. The parties shall first attempt to resolve any dispute amicably before initiating judicial proceedings.

Invoicing

An invoice is automatically generated for each payment and made available in your Customer Portal (Stripe Customer Portal). In accordance with Article L441-9 of the French Commercial Code and Article 242 nonies A of Annex II of the French General Tax Code, each invoice contains the mandatory mentions: company name, legal form and share capital of the service provider, SIREN, RCS number, intra-EU VAT number, registered office address, customer identity, sequential invoice number, issue date, service description, unit price excluding tax, VAT rate and amount, total inclusive of tax, payment terms and due date.

Late payment penalties and fixed indemnity (B2B)

For business subscribers, in accordance with Article L441-10 of the French Commercial Code, any late payment automatically triggers, without prior notice, late payment penalties equal to three times the legal interest rate in force, as well as a fixed indemnity for collection costs of 40 euros (Decree no. 2012-1115 of 2 October 2012). Additional compensation may be claimed upon supporting evidence if actual collection costs exceed this amount.

Last updated: May 27, 2026

Terms of Sale - TerraLab | AI Geospatial Editing Platform